Journal Entry 2 - Importance of Listening and communicating

The presenter is discussing the importance of listening in your personal and business life.How would you rate your listening skills:

At home:

At school:

At work:

You are given some ideas about how to improve your listening skills and demonstrate to your friends/family/professors/customers/clients that you are listening. What are they?

Are you ready to improve your listening skills? If yes, how will you do it?

Video 2

In the second video there is a review of communication skills and why they are important. What are the six pillars?

What are your strengths?

Which pillars are areas of weakness in your communications?

What have been the consequences of your areas of weakness in your communications?

What strategies will you adopt to improve your areas of weakness in your communication skills?