1. Judy's Cake Shop makes fresh cakes to customer orders. After receiving the order by Judy's assistant, which takes 2 minutes, Judy then takes 8 minutes to mix the ingredients for the cake and loads a cake pan for baking. Then the cake is put into one of the three mini-ovens for 25 minutes. One mini-oven can bake one cake at a time. When the cake is taken out of the oven, it is cooled for 1 hour. The assistant then takes 2 minutes to pack the cake and bills the customer, which takes 3 minutes.

1. What is the capacity of the process, and what is the bottleneck?

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