just question 6
5. Assuming that the cycle time determined in question #1 is sufficient to meet current demand, could you improve the utilization of this process? If yes, how would you do it (be specific-using a flow chart sketch may be helpful)? I The following diagram illustrates the tasks that an insurance company uses to process medical claims, the sequence of the tasks cannot be altered, and the individual tasks cannot be divided into shorter tasks (example task 1 cannot be divided into two, 5-minute tasks). The output is called an Explanation of Benefits (EOB), one EOB is generated for each incoming claim TASK 3 TASK 4 TASK 5 TASK 1 TASK 2 INCOMING CLAIMS OUTGOING EOBS Task No ACTIVITY Task time Minutes/claim 40 1 2 30 3 10 4 Receiving claims Verify procedural codes Coordination of benefits Determine benefit allowance Final Decision & Outgoing explanation of benefits (E08) I 10 5 30 Formulas utilization time activated total_task time tone available workstationis cycle tone actual output efficiency - ad output and time achal time 1 throughput_rate cycle time workstatiou total task tone required gele time Demember to round up with this formula) roughput time is the totale that takes for one go rough a process from the one that Cycie meiste me between the common cessives of output) 6. Continuing from question 5. if you answered "yes", what would be the new utilization? (If you answered "no". leave this question blank.) 5. Assuming that the cycle time determined in question #1 is sufficient to meet current demand, could you improve the utilization of this process? If yes, how would you do it (be specific-using a flow chart sketch may be helpful)? I The following diagram illustrates the tasks that an insurance company uses to process medical claims, the sequence of the tasks cannot be altered, and the individual tasks cannot be divided into shorter tasks (example task 1 cannot be divided into two, 5-minute tasks). The output is called an Explanation of Benefits (EOB), one EOB is generated for each incoming claim TASK 3 TASK 4 TASK 5 TASK 1 TASK 2 INCOMING CLAIMS OUTGOING EOBS Task No ACTIVITY Task time Minutes/claim 40 1 2 30 3 10 4 Receiving claims Verify procedural codes Coordination of benefits Determine benefit allowance Final Decision & Outgoing explanation of benefits (E08) I 10 5 30 Formulas utilization time activated total_task time tone available workstationis cycle tone actual output efficiency - ad output and time achal time 1 throughput_rate cycle time workstatiou total task tone required gele time Demember to round up with this formula) roughput time is the totale that takes for one go rough a process from the one that Cycie meiste me between the common cessives of output) 6. Continuing from question 5. if you answered "yes", what would be the new utilization? (If you answered "no". leave this question blank.)
