1. Karen says, "I'm the assistant to the service improvement manager at this company that produces pre-cooked weight loss meals. I've been there ages now and never had any issues with anyone but since this supervisor started 3 months ago, it's been hell. I dread going to work every morning - I can't eat at all I feel so sick. I can't sleep...It's just that I feel so bad all the time.... also I just burst into tears at the drop of a hat ... [Karen starts crying]. Look at me - I'm a mess... I can't even handle the kids anymore. I overheard my eldest tell his brother that he had to be good boy all the time now because mum is sad which breaks my heart. I hate what this is doing to my family"

Write down what you could say to summarise Karen's concerns based on what she has told you so far.