Karina Lim is the Internal Auditor at Pacific Fisheries Ltd ('Pacific'), a fishing company based in Wellington operating a fleet of coastal fishers and deep-sea trawlers.

Three years ago, Pacific decided to replace its accounting system, but the project has been troubled from the start and the new system is still not ready to be used. The company's directors have tasked Karina with reviewing whether the project should continue or be scrapped.

Karina starts her review by gathering information on what happened. Below are some key facts she discovered:

The original implementation date was April 2021.

The budget has been increased twice and is currently at 95% spent.

There have been five different project managers during the project.

Users had been complaining about the existing system for years, saying it was too slow, needed too much manual operation, was hard to navigate, and lacked documentation.

None of the accounting staff were consulted about their requirements for the new system.

The developer chosen for the project was owned and run by a friend of the IT Manager, but most of their previous work had been in developing retail point-of-sales (POS) systems.

The latest fault register listed 225 faults identified in the new system.

The developers' latest estimate for 'go-live' is March 2023
 

1. Identify AND explain TWO signs of the project being "troubled".

2. Identify and briefly explain FOUR ways that using the Systems Development Lifecycle (SDLC) can help reduce the risk of accounting information system (AIS) project failure.

3.Identify and briefly explain each of the FIVE key steps in the Systems Development Lifecycle (SDLC).

4.Identify AND briefly explain FOUR of the five types of feasibility Karina must consider in her review of whether to continue or scrap the project.