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Keeping track of all the communications with each individual customer falls under which part of the architecture for a CRM system Architecture? q , Collaborative
Keeping track of all the communications with each individual customer falls under which part of the architecture for a CRM system Architecture?
Collaborative CRM
Operational CRM
Customer CRM
Analytical CRM
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Modern Database Management
Authors: Jeff Hoffer, Ramesh Venkataraman, Heikki Topi
12th edition
133544613, 978-0133544619
