Keeping track of feedback on employee performance is challenging for managers. While

face

-

to

-

face feedback is usually best, managers must p

rovide it in a timely manner and also

make sure to document it as well, especially if corrective action is needed. Could a mobile

app solve this problem? Some companies are abandoning formal annual reviews of

performance in favor of immediate, real

-

time fe

edback delivered via a mobile device or an

app. Real

-

time feedback can be delivered to employees by managers or coworkers quickly

and efficiently via this technology. Experts claim that instant feedback apps can boost

productivity by letting employees know

what they are doing well on the job and what they

need to improve. Today's younger workforce, raised on instant communication via

technology, particularly appreciates the fast feedback from colleagues. A real

-

time

feedback app also allows management to tr

ack and document patterns of performance by

keeping a timeline of the feedback. The use of such an app can help eliminate the bias that

can sometimes arise in the traditional employee review process because the app captures

MGSE1003

-

In

troduction to Management

Page

4

of

4

feedback from peers, subordinate

s, and managers, giving a more complete view of an

employee's performance.

1.

Would you like getting feedback through an app? Could the use of such an app create any

problems?

2.

Should real

-

time feedback be delivered anonymously? Why or why not