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Keifer has been hired as the new director of human resources at Dapper Apparel Inc. It is a large company, with over 5,000 employees throughout

Keifer has been hired as the new director of human resources at Dapper Apparel Inc. It is a large company, with over 5,000 employees throughout the country. Keifer is asked, by the board, to draft a policy concerning references for former employees. Which of the following should Keifer do? Employers have a legal obligation to provide references, so Keifer should instruct all managers to provide truthful and accurate references to employers. Although there is no legal obligation for employers to provide references, Keifer should instruct all managers to provide truthful and accurate references to employers. To reduce the likelihood of defamation suits, Keifer should tell managers that, when asked for a reference, they should reveal only the person's salary and dates of employment and not offer an opinion on job performance. Keifer should leave it to managers' discretion about what type of references to provide as they are the ones who know the employees the best

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