Ken has been hired as the project manager at a local hospital and is in charge of implementing a new electronic health record system, which was designed in India. He discovers that the network staff woefully underestimated the impact of the application on the available bandwidth of the network. The poor response time of the application now threatens the user acceptance of the software. Ken must present a change request to senior management for a network upgrade that will put the project over budget and behind schedule by thousands of dollars and several weeks.

To further complicate the matter, the network manager is a member of senior management and is expected to argue vociferously that his staff was not properly informed, thus not in a position to provide accurate information to the project team.

Answer the following questions:

1. What are some techniques and strategies used to maintain high availability on a network?
2. What advice do you have for Ken that will help senior management accept the need for additional funding without fracturing his relationship with the network manager?

Working for an international organization, how would you handle cultural issues overseas with the developers of the application