Kenneth is promoted to a managerial position at Puffin's, a privately owned bakery where he has been working for about five years .part of his new responsibilities include managing empolyee leave . But when he tells an empoyee that leave is unavailable on a certain day. Kendra , the owner the company ,allowscthe employee to go anyway , Consequently ,the employees kenneth manages often bypass him to ask these questions. Worse than after Kendra has allowed employees to take a leave, if thier work is not completed in their absence, he is upset with kenneth .In the situation at puffin basic problem is that kendra has not supported kenneth's ----to carry out the----he has been given.