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Kerwin Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer. internal business process, and learning and

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Kerwin Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer. internal business process, and learning and growth. (1) (Click the icon to viow the specific objectivos.) (Click the icon to view KPis and corresponding data.) Read the requirement. Korwin Corporation Balanced Scorecard Report For Quarter Ended Decernber 31 Perspective: Objective KPI Goal Actual Achioved? Financial: Customer: Through its strategic management planning process, Kerwin Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase Return on Investment (ROI). 2. Increase plant safety. 3. Improve employee product knowledge. 4. Increase market share. 5. Develop new core products. 6. Increase customer retention. 7. Increase sales of core product line. 8. Improve employee job satisfaction. Kerwin Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Kerwin Corporation has collected for the past quarter

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