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Key Terms 2 3 . ISO 2 4 . tiable 2 5 malpractice 2 6 negligence 2 7 . NPSGs 2 8 plaintiff 2 9

Key Terms
23. ISO
24. tiable
25 malpractice
26 negligence
27. NPSGs
28 plaintiff
29. QA
30. QC
31. quality
32 quality indicators
33. res ipsa loquitur
34. respondeat superior
35. risk management
36. SAFERTM
37. SE
38. standard of care
39. statute of limitations
40. threshold value
41. TJC
42. tort
43. vicarfous liability
44. waived tests
Matching
27
Descriptions
A. Acronym for the TJC method used to identify and communicate deficiency risk levels
B. Accredits and certifies healthcare organizations
C. Components of a CQI program that are required for IJC accreditation
D. Established policies and procedures intended to guarantee excellence of patient care
E. Failure to exercise due care
F. Injured party in the litigation process
G. International organization that develops international standards for many industries
H. Latin phrase meaning "let the master respond"
L. Latin phrase meaning "the thing speaks for itself"
J. Legally responsible
K. Length of time after alleged injury in which a lawsuit can be filed
L. Level of acceptable practice beyond which quality cannot be assured
M. Level of skill that provides due care for patients
N. Liability imposed on one person for acts committed by another
O. Measurements or values that provide information on the quality of processes
P Process focused on identifying and minimizing risks to patients and employees
Q. Tests that are simple and have a low risk of erroneous results
R. The degree of excellence of something
S. Type of negligence implying a greater standard of care was due for the injured person
T. Unexpected unfavorable event that results in death or serious injury
U. Use of checks and controls to assure quality
V. Wrongful act committed against one's person, property, or reputation
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