KEY TERMS

Surface acting

Felt emotions

Attribution theory

Heuristics

Deep acting

Proactive personality

Emotional dissonance

Self$-$fulfilling prophecy

Machiavellianism

Core self$-$evaluation

Extraversion

Prejudice

Contrast effects

Stereotyping

Self$-$serving bias

surface acting

Big Five Personality Model

Distinctiveness

Emotional labour

Dark Triad

Self$-$monitoring

Fundamental attribution error

Employee deviance

Selective perception

Personality traits

Emotional intelligence $($EI$)$

Halo effect

Myers$-$Briggs Type Indicator $($MBTI$)$

Negative affect

Openness to experience

Emotional stability

Displayed emotions

Narcissism

Conscientiousness

Agreeableness

Projection

Consensus

Emotions

Psychopathy

Affect

Perception

Moods

Consistency

Personality

Heuristics

Hiding one's inner feelings to display what is expected.

Judgment shortcuts in decision making.

The degree to which an individual is pragmatic, maintains

emotional distance, and believes that ends can justify means.

The theory that when we observe what seems like atypical

behaviour by an individual, we attempt to determine whether it is internally or externally caused.

A personality assessment model that taps five basic

dimensions.

A personality factor that describes the degree to which a

person is responsible, dependable, persistent, and achievement$-$oriented.

A personality factor that describes the degree to which a

person is imaginative, artistically sensitive$,$ and curious.

The process by which individuals organize and interpret

their impressions in order to give meaning to their environment.

The stable patterns of behaviour and consistent internal

states that determine how an individual reacts to and interacts with others.