Kindle Classic File Edit View Go Tools Help G zoom 2 Q 9 Tue Apr 2 6:03 PM ... shauna's Kindle for Mac 2 - Investing in People Inves Logi a Ama G Gran + Library < Back |Go to v Aa Show Notebook New Chrome a Table of Contents LSU Q Cover ork help Title Page (2 7 Tutor works on Receive you Copyright your question solution C Dedication C Contents H Employee Attitudes Pro tips to get helped AS Preface E W Acknowledgments and Engagement sitates Ask one question at a ti these Plan for the Book 20 Include all relevant About the Authors nk information nmitment, Chapter 1. HR Measurement Makes Investing in Peo... outcomes. very year, a host of organizations publish their Chapter 2. Analytical Foundations of HR Measurem... E to one Use an image to ask a lists of best companies to work for. While new e the question that is difficult Chapter 3. Talent Management as a Source of Com... players such as GlassDoor, the online job review pport your type site, as well as entities like Working Mother Magazine Chapter 4. The Hidden Costs of Absenteeism and many, many others publish annual "best" lists, Chapter 5. The High Cost of Employee Separations the best known and most influential is conducted by Prin Chapter 6. Employee Health, Wellness, and Welfare Fortune magazine. Firms strive to be named to these lists because they receive twice as many applications as Chapter 7. Employee Attitudes and Engagement Chapter 8. Financial Effects of Workplace Flexibility... 54% Page 223 of 415 . Location 3634 of 6753 APR 2 astv 4 zoom WA = =T Q @ KindleClassic File Edit View Go Tools Help zoom shauna's Kindle for Mac 2 - Investing in People Library {Back & Gotowv Aa [0 EHE n Show Notebook | Table of Contents sy SR P = T T s G e G5 i e Prin Q = Cover Title Page Copyright Dedication Contents Preface Acknowledgments Plan for the Book About the Authors Chapter 1. HR Measurement Makes Investing in Peo... Chapter 2. Analytical Foundations of HR Measurem... Chapter 3. Talent Management as a Source of Com... Chapter 4. The Hidden Costs of Absenteeism Chapter 5. The High Cost of Employee Separations Chapter 6. Employee Health, Wellness, and Welfare Chapter 7. Employee Attitudes and Engagement Chabter 8. Financial Effects of Workolace Flexibilitv... firms that are not on the list, and they enjoy employee turnover levels that are less than half those of their competitors.! In an environment of fierce competition for talent, high rankings on these lists create a compet- itive talent advantage. People want to work at places where they are treated well. If engaged employees re- ally do fuel corporate profits, one would expect \"100- Best\" employers to outperform broad indexes of firms that are publicly tradedand they do.2 In one well-controlled study, for example, re- searchers compared the organizational performance of Fortune's \"100 Best Companies to Work For\" with two sets of other companies, a matched group and the broad market of publicly traded firms, over a six-year period.2 They found that organization-level employee attitudes of the \"100-Best\" firms were both highly positive and stable over time. They also found that the return on assets and market-to-book value of the equity of publicly traded companies included on the \"100-Best\" list were generally better than those of a matched comparison group. That finding established 54% Page 223 of 415 Location 3638 of 6753 J Ao = @ +068 Inve: | ( Log o ork help Tutor works on your question isitates these nk nmitment, butcomes. to one e the oport your S Tue Apr2 6:03PM a Ama | @ Grar | + - New Chrome av Receive you solution m to get helped AS & Ask one question at a til Include all relevant information Use an image to ask a question that is difficult type e Kindle Classic File Edit View Go Tools Help G zoom 2 Q 9 Tue Apr 2 6:03 PM ... shauna's Kindle for Mac 2 - Investing in People Inves Logi a Ama G Gran + Library < Back |Go to v Aa Show Notebook New Chrome a Table of Contents LSU an important link between employee attitudes and or- Q Cover ork help ganization-level financial performance. Title Page As for stock returns, the same study found that (2 the "100-Best" companies outperformed the broad Tutor works on Receive you Copyright your question solution C market when considering cumulative (longer-term) Dedication Use an image to ask a C returns. The authors concluded: "At the very least, our to one e the question that is difficult Contents H study finds no evidence that positive employee rela- pport your type Preface tions comes at the expense of financial performance. E Firms can have both." Similar results have been found W Acknowledgments for the impact of other measures of engagement on Plan for the Book financial performance. The accounting and finance 20 literature also reflects this finding, thus making it an About the Authors unusually robust phenomenon. Chapter 1. HR Measurement Makes Investing in Peo... Of course, finding a correlation between financial Chapter 2. Analytical Foundations of HR Measurem... performance and employee attitudes does not neces sarily mean that enhancing employee attitudes caused Chapter 3. Talent Management as a Source of Com... the superior financial performance of the organiza- Chapter 4. The Hidden Costs of Absenteeism tions in the study. Chapter 2, "Analytical Foundations Chapter 5. The High Cost of Employee Separations of HR Measurement," showed that correlation is not Prin the same as causation. For example, people like to work Chapter 6. Employee Health, Wellness, and Welfare for companies that are financially successful. It is just Chapter 7. Employee Attitudes and Engagement Chapter 8. Financial Effects of Workplace Flexibility... 55% Page 224 of 415 . Location 3647 of 6753 APR 2 astv 4 zoom WKindle Classic File Edit View Go Tools Help G zoom Q 9 Tue Apr 2 6:03 PM ... shauna's Kindle for Mac 2 - Investing in People Inves Logi a Ama G Gran + Library < Back |Go to v Aa Show Notebook New Chrome a Table of Contents LSU scores on an employee attitude survey and business Q Cover ork help outcomes. Title Page Yet, the working models of most business leaders (2 are often no more sophisticated than a belief that Tutor works on Receive you Copyright your question solution C "happy employees are productive employees" or that Dedication C "becoming a great place to work will create superior Contents H financial results." Of course, a valuable logic and mea- Preface surement system would do better, by articulating the E connections between attitudes and organizational W Acknowledgments outcomes and directing measures to the areas that best Plan for the Book articulate those connections. 20 About the Authors Measures like employee surveys are only valuable if they lead to actions or decisions that improve organi- Chapter 1. HR Measurement Makes Investing in Peo... zational effectiveness and promote long-term, relevant Chapter 2. Analytical Foundations of HR Measurem... change. This chapter presents key concepts that HR and business leaders can use to collect and interpret Chapter 3. Talent Management as a Source of Com... relevant measures to make better decisions about Chapter 4. The Hidden Costs of Absenteeism programs to improve employee attitudes, and even Chapter 5. The High Cost of Employee Separations to make better strategic decisions about where not to Prin invest. Such systems can certainly identify where atti- Chapter 6. Employee Health, Wellness, and Welfare tude-assessment or employee-engagement programs Chapter 7. Employee Attitudes and Engagement Chapter 8. Financial Effects of Workplace Flexibility... 55% Page 225 of 415 . Location 3664 of 6753 APR 2 astv 4 zoom W@ KindleClassic File Edit View Go Tools Help i 5 T T ) (D M RN GD | i e Prin & zoom 2 @w 7 Q o000 Library