Question
Kindly help me with this exercise, Topic: Consumer decision-making Focuses on Process we go through when making decision. Decision making is a linear process that
Kindly help me with this exercise,
Topic: Consumer decision-making
Focuses on Process we go through when making decision. Decision making is a linear process that involves a number of steps/ stages it can be analysed and considered independently.
Think about either a mundane product (less than 45) or a product somewhere in the $20-50 range that serves a utilitarian function. Doing some self-reflection, audit your choice process by working through the following questions.
Guide Questions for reflection and exploration to be answered
1.Who was the decision-making unit? Identify all those who played a role in the decision process. What role did they play?
2.What motivated the purchase? What problems did the product/service solve? What functions would it facilitate? What attributes seemed important?
3.Characterize the decision. Was it a first-time decision? A review of a previous decision? A careful decision? A casual decision? Was the amount of deliberation appropriate to the decision?
4.Characterize the decision-making process. What triggered the process? Was there an information search? How was the search conducted? How much information was collected? What sources were used? When in the process was information gathered? How many alternatives were evaluated? Why those? How was the final choice determined?
5. Where did you buy it from? Why there? Which came first: where to buy or what to buy?
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