Question
Kingston Company is a fast food restaurant. The vision of this company is To be the best quick service restaurant experience. Being the best means
Kingston Company is a fast food restaurant. The vision of this company is "To be the best quick service restaurant experience". Being the best means providing an outstanding quality, service, cleanliness, and value, so that we make every customer in every restaurant smile. The mission "Is to be our customer's first choice, when by comes to, top quality products, outstanding service / cleanness and great value for money ". Required: Design a Balanced Scorecard to assist the CEO to translate the strategy of this company into performance measures. Clearly define the four perspectives of the BSC and identify three measures (KPIs) under each perspective
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