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Kitty Merriweather, a product manager working in a manufacturing firm, is highly anxious about change. When the top management of Merriweather s firm made it

Kitty Merriweather, a product manager working in a manufacturing firm, is highly anxious about change. When the top management of Merriweathers firm made it mandatory for all product managers to undergo training, she told her superior that she would be uncomfortable doing so. She added that she was certain of not being able to cope with the new developments. In this instance, Kitty is demonstrating

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