Knowing that conflict is an inevitability, how can leaders such as yourself best manage for conflict, instead of simply being reactive when it occurs?

Question 2 options:

A)

Employ more virtual groupwork, because conflict generally only occurs when individuals are interacting in person

B)

Let your teams know early on that you prefer an avoidance strategy, and not to bring conflict directly to you

C)

Use proactive strategies such as increased training and role-playing in order to develop employees' problem solving skills

D)

With your employees, discuss the reality that conflict is always bad, so they know to avoid it at all costs