• Knowing what you now know about conflict among teams, if you were to try to help this manager understand what is behind the conflict on his team, what are some sources of conflict that you might highlight for him (be sure to characterize as task, relationship, and structural)? How might communication be contributing to the conflict?
• What advice might you give to help him mitigate the conflict? Your advice should include at least one structural approach to managing conflict and at least one suggestion that involves communication as a means to reduce conflict and improve team effectiveness.