Koehler Vision Associates (KVA) specializes in laser-assisted corrective eye surgery. Prospective patients make appointments for prescreening exams to determine their candidacy for the surgery; if they qualify, a $250 charge is applied as a deposit for the actual procedure. The weekly demand is 150, and about 12% of prospective patients fail to show up or cancel their exam at the last minute. (Round no-shows/cancellations to the nearest integer using the ROUND function.) Patients that do not show up are refunded the prescreening fee less a $25 processing fee. KVA can handle 125 patients per week and is considering overbooking its appointments to reduce the lost revenue associated with cancellations. However, any patient that is overbooked may spread unfavorable comments about the company; thus, the overbooking cost is estimated to be $125. Develop a spreadsheet model for calculating net revenue. Use a data table to find the net revenue if 140, 141, 142, ..., 160 appointments are booked and the no-show/cancellation rate varies between 5% and 20% (in increments of 1%). B C D E F. G I . | J K L 1 Koehler Vision Associates M M 2 3 Data 4 Procedure deposit 5 Weekly demand 6 No-show/cancellation rate (%) 7 Cancellation fee 8 Weekly capacity 9 Overbooking cost 10 11 Model 12 Appointments booked 13 No-shows/cancellations 14 Arrivals 15 Patients seen 16 Overbooked 17 18 Revenue 19 Procedure deposits 20 Cancellation fees 21 22 Costs 23 Overbook costs 24 25 Net Revenue OC Koehler Vision Associates (KVA) specializes in laser-assisted corrective eye surgery. Prospective patients make appointments for prescreening exams to determine their candidacy for the surgery; if they qualify, a $250 charge is applied as a deposit for the actual procedure. The weekly demand is 150, and about 12% of prospective patients fail to show up or cancel their exam at the last minute. (Round no-shows/cancellations to the nearest integer using the ROUND function.) Patients that do not show up are refunded the prescreening fee less a $25 processing fee. KVA can handle 125 patients per week and is considering overbooking its appointments to reduce the lost revenue associated with cancellations. However, any patient that is overbooked may spread unfavorable comments about the company; thus, the overbooking cost is estimated to be $125. Develop a spreadsheet model for calculating net revenue. Use a data table to find the net revenue if 140, 141, 142, ..., 160 appointments are booked and the no-show/cancellation rate varies between 5% and 20% (in increments of 1%). B C D E F. G I . | J K L 1 Koehler Vision Associates M M 2 3 Data 4 Procedure deposit 5 Weekly demand 6 No-show/cancellation rate (%) 7 Cancellation fee 8 Weekly capacity 9 Overbooking cost 10 11 Model 12 Appointments booked 13 No-shows/cancellations 14 Arrivals 15 Patients seen 16 Overbooked 17 18 Revenue 19 Procedure deposits 20 Cancellation fees 21 22 Costs 23 Overbook costs 24 25 Net Revenue OC
