Kotter's change model is a framework for managing change, which was developed by John Kotter, a Harvard Business School professor and author. The model consists of eight steps which you should be familiar with after reading about this in your textbook.

https://openstax.org/books/principles-management/pages/10-3-managing-change

Assume that you are a Vice President at an organization with responsibilities to develop new business in South America. You have a team of 4 Directors reporting to you. For the past 3 years, you have traveled, with the 4 Directors, 1 week each month to visit with clients. While this is expensive, you feel it is fundamental to the growth of your business unit.

Further assume that your company has just merged with another in your industry. The new CEO of the merged company does not want to support so much travel. The new CEO has told you that your team may now travel with one of the two travel options below:

• Option 1: You, as the Vice President, may travel once per month solo to the client site(s), for a total of 3 days; or,
• Option 2: You, and your team of 4 Directors, may all travel to the client site(s) once per quarter, for a total of 5 days.

First, decide the option you will recommend to your team. You have to select Option 1 or Option 2. You may not select an alternating schedule or some other negotiated option.

questions:

1. Identify how you will use Kotter's 6th step: Create-small wins
2. Identify how you will use Kotter's 7th step: Consolidate improvements
3. Identify how you will use Kotter's 8th step: Anchor the change

4. Your textbook describes 3 basic types of change in an organization. These are:

a. Cultural, structural, technological

b. management, human resources, diversity

c. executive, middle manager, information systems

d. cultural, diversity, executive

5. Considering the scenario described in this exercise for Kotter's change model, which type of organizational change is being described? Why?