Question
Kristin Helmud is the general manager of Highland Inn, a local mid-priced hotel with 100 rooms. Her job objectives include providing resourceful and friendly service
Kristin Helmud is the general manager of Highland Inn, a local mid-priced hotel with 100 rooms. Her job objectives include providing resourceful and friendly service to the hotel's guests, maintaining an 80% occupancy rate, improving the average rate received per room to $93 from the current $91, achieving a savings of 5% on all hotel costs, and reducing energy use by 10% by carefully managing the use of heating and air conditioning in unused rooms and by carefully managing the onsite laundry facility, among other means. The hotel's owner, a partnership of seven people who own several hotels in the region, wants to structure Kristin's future compensation to objectively reward her for achieving these goals. In the past, she has been paid an annual salary of $77,000 with no incentive pay. The incentive plan the partners developed has each of the goals weighted as follows:
MeasurePercent of Total ResponsibilityOccupancy rate (also reflects guest service quality)20%Operating within 95% of expense budget30Average room rate30Energy use20100%
If Kristin achieves all of these goals, the partners determinedthat her performance should merit a bonus of $36,000. The partners also agree that her salary will need to be reduced to $65,000 because of the addition of the bonus.
The goal measures used to compensate Kristin are as follows:
Occupancy goal:29,200 room-nights = 80% occupancy rate 100 rooms 365 daysCompensation:20% weight $36,000 target bonus = $7,200$7,200/29,200 = $0.2466 per room-nightExpense goal:5% savingsCompensation:30% weight $36,000 target bonus = $10,800$10,800/5 = $2,160 for each percentage point savedRoom rate goal:$2 rate increaseCompensation:30% weight $36,000 target bonus = $10,800$10,800/200 = $54.00 for each cent increaseEnergy use goal:10% savingsCompensation:20% weight $36,000 target bonus = $7,200$7,200/10 = $720 for each percentage point saved
Kristin's new compensation plan will thus pay her a $65,000 salary plus 24.66 cents per room-night sold plus $2,160 for each percentage point saved in the expense budget plus $54 for each cent increase in the average room rate plus $720 for each percentage point saved in energy use. The minimum potential compensation would be $65,000 and the maximum potential compensation for Kristin would be $65,000 + $36,000 = $101,000
Required:
1. Based on this plan, what will Kristin's total compensation be if her performance results are(Round your answers to the nearest whole dollar amount.)
a. 30,000 room-nights, 5% saved, $2.00 rate increase, and 8% reduction in energy use?
b. 26,000 room-nights, 3% saved, $1.15 rate increase, and 5% reduction in energy use?
c. 29,000 room-nights, 0% saved, $1.00 rate increase, and 2% reduction in energy use?
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