Kristina wants to redesign the process to increase capacity without adding resources. From studying the process, she decides that Operation B can be performed by the client without the presence of a nurse. However, if Operation B is performed by the client then the operation time of B will increase to $30$ minutes and the operation time of F will increase to $16$ minutes. Union rules prohibit assigning more than two different operations to a nurse.

Consider the redesigned process below where the client performs Operation B$,$ each client progresses through the six operations in the sequence A$-$B$-$C$-$D$-$E$-$F$.$ Note that Glenda and Hedda are assigned to perform both Operation A and Operation C$.($See if can you convince yourself that this redesigned process maximizes process capacity.$)$