Kroger has annual sales in excess of 51m billion and ope rates stores across the United States under various names, including Kroger' s, Ralph's, and Harris Teeter. In surveys, Kroger's customers have consisteme rated waiting at the checkout lane as the worst part of the grocery shopping experience. In response, Kroger developed its Illue'v'ision computerbased information system, which relies on realtime data feeds from pointofsale systems as well as infrared sensors over store doors and cash registers to count customers entering the store and standing at checkout lanes. The system also uses historical point ofsale records to forecast the number of shoppers that can be expected and, therefore, he number of cashiers that will be needed. All this was done to achieve the goal of ensuring that customers never have more man one person ahead of them in the checkout lane. The system provides feedback by displaying customer checkout time on a screen that both employees and customers can seedelivering a visible measure of how well the whole system is working. The system is now deployed at over 2,3 stores in 31 states and has cut the average time a customer must wait to begin checkout from four minutes to 30 seconds. You are a new store manager at a Kroger store where the ILtue'lul'ision system has been deployed fortwo years. Unfortunately, since you took charge of this store two weeks ago, you have received numerous complaints about the system from store cashiers and baggers. These employees are requesting that you either turn off the screen that displays customer checkout time or add more cashiers and baggers to each shift to reduce checkout times, which are currently averaging over six minutes. Case IQuestions: 1. Would you classify the Clueb'ision system as a personal, group, or enterprise system? Explain your answer in one sentence. 2. What type of information system support is applicable in the case of ue'v'ision? How? 3. Using the Diffusion of Innovation Theory, explain why store cashiers and other employees raise a concern about ue'lul'ision deployment? Provide assumptions that do not contradict with what is given in the case if necessary justications are needed