Krypton Instrumentation manufactures equipment for many industries. Krypton has hired many new sales employees due to their recent expansion. Despite having significant prior sales experience, most of the new employees perform poorly. This is because the new employees possess inadequate technical knowledge about the Krypton's complex products. To address the issue, the HR organization decides to implement a training program using instructional design principles. As part of the process, the HR department's first step should be to Group of answer choices announce the objectives of the training program. identify senior product engineers to train the sales representatives. ensure that sales representatives do not feel undervalued. identify what the sales representatives will need to learn