Kumar wrote to Meeta Singh. On April 1, 2015, the Premier School of Management in New Delhi, India, was abuzz with issues related to inappropriate tone and lack of etiquette in an email they had all received. Professor Pradeep Sharma had mistakenly sent a confidential email to a group email address. On receiving the professor's email, Singh, an alumna of the school, responded to Sharma, advising him to refrain from using the group email to circulate his test paper. Because professors held revered positions in Indian society, etiquette dictated that students should not confront them. Thus, the school's students were shocked that the alumna had used what many believed to be offensive words in addressing Sharma, their professor. Many students reacted. One commented, "Singh knew little of Indian culture and lacked decorum in communicating with the academic." After a few email exchanges on the group email, Singh felt that she was being vilified by the students even though she had not intended to offend the professor and had quickly apologized after Sharma had reprimanded her. Hurt by the words of several members on the group email, the alumna decided to sever her connection with the school. Who is the main character, what the main character has to do and what is the main issue of the case