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Lack of education or understanding of how the scheduling system works can also be a contributor to no-show rates. Some patients feel that missing

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Lack of education or understanding of how the scheduling system works can also be a contributor to no-show rates. Some patients feel that missing an appointment may benefit the health center because it decreases the wait time for other patients or gives the doctor an opportunity to catch up on work or take a break. Patients do not realize the impact their missed appointments have on not only the health center but on other patients. A missed appointment that is not able to be rescheduled eliminates the ability for another patient to receive care. How can your health center reduce its patient no-show rate?

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