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Lakendra has just graduated with her degree in industrial engineering. Her firm designs systems for passenger and personnel management for airlines and airports. A few
Lakendra has just graduated with her degree in industrial engineering. Her firm designs systems for passenger and personnel management for airlines and airports. A few months in, she feels like her department is hostile and unforgiving. People put down others more than they help with unexpected problems. The most senior team members talk about their performance relative to others in terms of "winning and losing" (rather than collaboration) and they repeat the mantra that "we're winners, never losers." Lakendra tells a colleage about this during lunch, and they reply: "Oh yeah, that's been my sense about your department all along. It's brutal competition over there." Lakendra and her colleague are talking about what concept discussed in our module's reading about teamwork and collaboration? Group of answer choices team member commitment organizational identification communicative efficiency group climate
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