Lakshmi is the Manager, People and Learning at a domestic property development company. She is responsible for 35 staff in total, of which 5 report to her directly. Lakshmi has been an integral member of the company's senior management team for some time, and has noticed over this period, that members of this group tend to make decisions somewhat randomly and not necessarily from a strategic perspective. She believes that there is a better way of integrating data, observation and action whilst also ensuring there is a strong element of postdecision evaluation.

Assume you are a member of this team and respond to the following questions: Questions:

1. How would you advise Lakshmi to proceed?

2. What are the key characteristics that Lakshmi should consider with regard an appropriate decision-making framework for her senior management team and why have you chosen those elements?

3. What are the possible restraining factors that she may experience from members of the team and why do you think these would be prevalent?