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Laptop computers arrive at a repair shop at the rate of four per day. Assume an 8-hour working day. The expected time to complete service

Laptop computers arrive at a repair shop at the rate of four per day. Assume an 8-hour working day. The expected time to complete service on a laptop is 1.25 hours. Model this process as a single-server Bernoulli queuing process with 15-minute frames.

Find the arrival and service probabilities.

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