Last week we reviewed the different barriers to communication:

• Perception
• Semantics
• Nonverbal Communication
• Ambiguity
• Defensiveness

For this discussion, let's share thoughts on the barriers tocommunication

• Determine which barrier in the communication you think is the most challenging for a hospitality manager - explain your choice.
• Discuss where you could improve in your own communication - share one of the barriers your want to work on - feel free to provide an example where a communication encounter could have been better.