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Laura picked up her phone one evening to find that the Microsoft help desk was calling. Her computer had been running slowly for a while,
Laura picked up her phone one evening to find that the Microsoft help desk was calling. Her computer had been running slowly for a while, but she hadn't yet contacted Microsoft to get help. She was pleased to hear that they had found malware on her computer and were calling to assist her in removing it. Laura had previously been a victim of a phishing scheme, so she knew not to give any personal information, but they didn't ask for her credit card information or social security number so she figured they were really going to help. The Microsoft Help desk has asked Laura to go to a website and verify her information so they can help fix her computer. She sees all of her information on the page even though she hasn't given them any information. What type of crime has Laura become a victim of? a. Phishing b. Trojan horse c. Warez d. E-tailing fraud
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