layne's catering business has grown beyond her current kitchen and she is seeking a commercial kitchen to work out of for one or two days a week. She is adamant that the kitchen be gluten$-$ and peanut$-$free. She has worked very hard to develop all her recipes so as to be able to tell all customers that the meals are safe for those with gluten and peanut allergies. This is an example of a business owner making an ethical decision based on which of the following?

the influence of customers

the presence of cultural norms

personal issues

the potential harm and probability of harm