Leadership Development: Cases for Analysis Decision Time Ben Dooley and Casey Stringer had agreed to stop for coffee in the atrium Starbucks before heading up to the 35th floor for a board meeting.

1. What styles for handling conflict appear among the board members? Explain.

2. What options do Ben and Casey have for helping resolve the conflict between Johnna and Robert? What conflict styles might they adopt for this meeting?

3. What suggestions would you make to help board members arrive at a good team decision?