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L'Iar'y Sutton has just been promoted to supervisor of the highly productive rstshift employees at Calder Enterprises. She feels that she can he effective by

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L'Iar'y Sutton has just been promoted to supervisor of the highly productive rstshift employees at Calder Enterprises. She feels that she can he effective by taking on a coaching style of leadership. During her rst week in her new position, she learns that the cohesion among the rstshift employees is very strong, so she does not introduce any changes for fear that they would he ignored. Further, as time progressed, Mary began to observe vast personality differences and dramatic differences in motivation levels among her employees. How transactional andr'or transformational is Mary's leadership style in this situation

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