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Lifetime Machines, a manufacturer of commercial-grade kitchen appliances, determined at the beginning of the year that $1,000,000 of budgeted selling and administrative overhead cost should

Lifetime Machines, a manufacturer of commercial-grade kitchen appliances, determined at the beginning of the year that $1,000,000 of budgeted selling and administrative overhead cost should be allocated to individual customers, to better facilitate the companys understanding of per-customer profitability.

The accounting staff determined that selling and customer support expenses related to the following four activity cost pools should be allocated to each customer:

Activity#

Activity

Cost Driver

Cost per Unit

of Activity

1.

Sales visits

Number of visit days

$5,000

2.

Product adjustments

Number of adjustments

$1,000

3.

Phone and email contacts

Number of calls/contacts

$300

4.

Promotion and entertainment events

Number of events

$1,200

The following financial and activity data was accumulated on five customers over the course of the year:

Customer

Gross Profit

Activity 1

Activity 2

Activity 3

Activity 4

#1

$500,000

14

15

120

80

#2

$600,000

23

30

150

70

#3

$400,000

12

25

160

55

#4

$300,000

13

10

100

45

#5

$300,000

8

20

70

50

Total

$2,100,000

70

100

600

300

Compute the profitability of Customer 1 and 2:

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