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Linetta Motor Company sells new and used vehicles and has a full-service repair/maintenance operation on site. The company is known for going the extra mile

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Linetta Motor Company sells new and used vehicles and has a full-service repair/maintenance operation on site. The company is known for going the extra mile for its customers. It provides free oil changes for the life of the vehicle for every vehicle purchased (new or used). In addition, every time a customer brings in a vehicle for service, whether a free oil change or an expensive repair, Linetta washes the vehicle and completes a 50-point inspection on key operating parts. While many customers choose to buy their vehicles from Linetta because of the service, other customers purchase their vehicles elsewhere but choose Linetta for all their repair and maintenance work because of its great reputation for standing behind its work. On which side of the spectrum does Linetta Motor Company likely operate in terms of its strategy: cost leadership or product differentiation? Provide specific reasons for your answer. Suppose Linetta operated on the other side of the strategy spectrum from what you determined in part (a). What would likely be some distinguishing features of that strategy for a vehicle sales and service company? eTextbook and Media Explain how each of the strategies discussed in parts (a) and (b) could provide a competitive advantage to a vehicle sales and service company like Linetta

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