Question
Lisa, an order fulfillment specialist, was informed by her supervisor that many managers in the company were now using social network analysis, in an attempt
Lisa, an order fulfillment specialist, was informed by her supervisor that many managers in the company were now using social network analysis, in an attempt to figure out which associates other workers were turning to for help and friendship. The results of the social network analysis were not yet being used directly for salary increases or performance reviews. However, a list was being compiled of the most influential employees based on the social network analysis. Very concerned about the social network analysis, Lisa expressed her uneasiness to her best friend in the company, Dion, a technical support specialist. She said, "Dion, I feel that I am going to be shut out of promotional possibilities here. The way I understand this new social network analysis, if other workers don't contact you much, you score pretty low on the network analysis. My problem is not that I have enemies here. It's just that hardly anybody ever asks me anything. For example, the only question I received this week was whether or not it was still raining." human relations role-Playing Exercise 8-1 Dion asked Lisa, "What have you done lately to get more people to rely on you for advice and friendship?" Lisa replied, "I want to get into the loop, but I don't know how. Maybe I could wear clothing that was a little more styl ish. Maybe I could send out tweets telling everybody what a star I am. I really just don't know what to do to upgrade my number of contacts." "Maybe we can set aside some time next week to figure out how to make you a network star," said Dion with a smile.
To what extent should Lisa be concerned about showing up frequently on the company social network analysis?
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