1. List 5 non-verbal cues and give one example of how each cue can give a Counsellor information on how to move forward in a session with a client.
2. Outline two strategies for counselling a client who has the personality of an 'arguer'.
3. List the five types of Counsellor client feedback
4. A) List 6 client issues for which a counsellor may need to refer a client for additional support.

B) Name two possible behavioural and/or emotional indicators of each issue, being beyond a Counsellor's scope of role.

C) List two possible Victorian services or agencies that can offer support to clients in the Community Services sector, who present with a Domestic Family Violence issue.

5. Identify the effect of trauma and stress on a client's ability in the following areas:

• Body language
• Verbal and written message
• Memory
• Concentration
• Attention
• 6. Identify three strategies a Counsellor can employ to address areas of their practice that may need development.
• 7. Explain why client observation is important in the counselling process
• 8.What basic information (eg, The Therapeutic Framework) should be given to clients to assist them to understand the nature of the counselling service on offer?