Litigation is costly, time consuming and in the end you are not friends. Discuss how professional bodies and associations provide alternative forms of dispute of resolution for complaints by members of the public. What is the role and purpose of an ombudsman? Specifically discuss how the Ombudsman for Banking Services and Investments operates. Discuss the main differences between the Ombudsman and Enforcement Bodies and profit (ADRBO) vs. not for profit Ombuds (OBSI) services in the banking industry? What are the pros and cons for the consumer? Suggested length for your initial response to the question is approximately 150 to 300 words.