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Look at the list of the following questions that may be asked about an SLA: How elastic is the capacity? Can the provider deny you

Look at the list of the following questions that may be asked about an SLA:

  • How elastic is the capacity?
  • Can the provider deny you a capacity increase?
  • Does the provider have any guarantees on the upper limit?
  • How well can you cap or limit usage (ensuring costs cannot exceed a specified dollar amount)?
  • How is capacity scaled back when no longer needed?

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