LPO Consulting is a small company that writes educational materials for workplaces to

purchase. Staffs complete their Timesheets on hard copy templates that have been

printed out from a Word document.

The payroll process is completed using MYOB. It is part of your job to check the time

sheets to ensure that the hours worked have been added up correctly.

While looking at an employee Harrison Ewbank's Timesheet (In Moodle), you realise that

some things do not make sense. Print out the Timesheet and highlight any errors or

inconsistencies you find.

Then meet with Harrison (Role-played by your assessor) at the time and date advised.

This Role-play requires you to:

Liaise with Harrison and ask him to clarify the errors

Check that your review of the time sheet matches with what Harrison is advising

Demonstrate effective communication skills by speaking clearly and concisely

Listen carefully to ensure you get all the information you need

Use active listening techniques to confirm understanding

Ask questions if you are unsure about anything.

You will then need to make adjustments to the Timesheet based on the information that

Harrison gives you. You will need to within five minutes. Submit the corrected

Timesheet as part of your Assessment.

LPO Consulting is a small company that writes educational materials for workplaces to

purchase. Staffs complete their Timesheets on hard copy templates that have been

printed out from a Word document.

The payroll process is completed using MYOB. It is part of your job to check the time

sheets to ensure that the hours worked have been added up correctly.

While looking at an employee Harrison Ewbank's Timesheet (In Moodle), you realise that

some things do not make sense. Print out the Timesheet and highlight any errors or

inconsistencies you find.

Then meet with Harrison (Role-played by your assessor) at the time and date advised.

This Role-play requires you to: