Lucas wants to increase the quality of his team's deliverables by investing in additional quality assurance (QA) steps during the typical 4-week period between deliverables. He asks for approval from the department head to extend future delivery dates by 1 week and increase the budget by 5%. What else should Lucas say? Select all that apply. "Here's the analysis showing the return on investment of additional QA." "You're already doing an incredible job, but it's a big risk not to do this." "I'd like to get your feedback on our proposed QA process." "I'm sure our competitors have a robust QA system, and we are lagging behind." "Everybody agrees with me that quality measures are needed