M. Hirst returned often to two measures he favors for measuring employee engagement. Select the most correct pair below:

Group of answer choices

a. Productivity, absenteeism

b. Employee referrals, social media activity

c. Work quality, productivity

d. Trust, discretionary effort

e. Discretionary effort, absenteeism

2.

For many years, senior HR leaders have complained that they don't have a "seat at the table," a catch phrase that generally means not having more strategic organization-level influence. When that happens, who is mostly responsible for that situation?

Group of answer choices

None of these

Senior C-level functional leaders

The CEO

Senior HR leaders

3.

Among your case readings, it was noted that organizations can excel and achieve sustained organizational excellence through HR, if they are able to meet certain criteria, some of which are listed below. Among the correct responses is a response that does not below. Select it.

Group of answer choices

Resources must be difficult to imitate

Resources must be organized

Resources must be of value

Resources must be efficient

Resources must be responsive to market