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Machinists who work at a tool-and-die plant must check out tools from a tool center. An average of ten machinists per hour arrive seeking tools.

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Machinists who work at a tool-and-die plant must check out tools from a tool center. An average of ten machinists per hour arrive seeking tools. At present, the tool center is staffed by a clerk who is paid $25 per hour and who takes an average of 5 minutes to handle each request for tools. Assume that service and interarrival times are exponential. The company is considering to hire a second clerk, what would be the reduction (in minutes) of the waiting time for the machinists

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