Maintenance Process Model 1 of 1 INFORMATION (Procedures, methods, forms, information, and so on) QP-07-Process equipment maintenance Work orders on) - + 60% Predictive maintenance requirements Preventive maintenance (PM) schedule With WHAT? (Machines, tools, parts, equipment, hardware, software, and so . OEM manuals Production schedule Equipment to be maintained Spare parts Tools Maintenance materials Maintenance tracking software V PROCESS: Maintenance OWNER: Maintenance manager WHO participates in this process? Maintenance manager Maintenance personnel OUTPUTS: Operators (perform some routine View as Text PMs) Process engineers (define PM requirements) Outside maintenance contractors . RECORDS: Reliable equipment Minimal unscheduled downtime Preventive maintenance records Completed work orders Equipment files . Machine downtime report What METRICS are maintained to determine process effectiveness? Machine uptime Unscheduled downtime Percent of PMs completed on schedule Missed deliveries due to machine failures