Make a brief summary of "Information systems and Knowledge management" with the help of these slides. (Ensure to keep these slides information in your summary while summarising) ... I would appreciate if you get it done instantly.

Characteristics of Valuable Information - Relevance - Quality - Timeliness - Completeness Data versus Information - Data-the raw facts-record measures of certain phenomena which are necessary to provide - Information-facts in a form suitable for managers to base decisions on. - Knowledge is a blend of information, experience, and insights that provides a framework that can be thoughtfully applied when assessing a new information or evaluating relevant situations. - Knowledge management is the process of creating an inclusive, comprehensive, easily accessible organizational memory, which is often called the organization's intellectual capital. Global Information System Global Information System - An organized collection of computer hardware, communication equipment, software, data, and personnel designed to capture, store, update, manipulate, analyze, and immediately display information about worldwide business activities. Decision Support System - A computer-based system that helps decision makers confront problems through direct interaction with databases and analytical software programs. - The purpose of a decision support system is to store data and transform them into organized information that is easily accessible to marketing managers. A Decision Support Syst Slide 8 of Has Two Components Database Software Software - Various types of programs that tell computers, printers, and other hardware what to do - Software allows managers to combine and restructure databases, diagnose relationships, build analytical models, estimate variables, and otherwise analyze the various databases Customer Relationship Management (CRM) - Bring together lots of pieces of information - customer profiles - sales - marketing effectiveness/responsiveness - market trends - Provides the enterprise with a complete, dependable, and integrated view of its customer base. Customer Relationship Management (CRM) - Management, salespeople, customer service, and perhaps the customer can directly - access information e.g. other products a customer has purchased - match customer needs with satisfying product offerings - remind customers of service requirements Database - A database is a collection of raw data arranged logically and organized in a form that can be stored and processed by a computer Data Warehousing - Information management term - The process that allows information from operational systems to be stored and organized into separate systems designed for simple access - Internal records that may become useful information for managers. - Accounting reports of sales and inventory figures, provide considerable data. - Emphasizes the company's gathering of new data. - Not conducted regularly or continuously. - Projects conducted to study specific company problems. Business Intelligence - The application of software tools to analyze data in extensive data warehouses to discover significant patterns and relationships. Computerized Data Archives - Organized and retrievable - DVD and CD-ROM - Internet On-line Database Searching Systems - DIALOG - ABI/INFORM - PROMT (The Predicast Overview of Markets \& Technologies) - DOW-JONES NEWS RETREVIAL - Business Newsstand - Historical Market Data Center - LEXIS-NEXIS Electronic Data Interchange - Electronic Data Interchange (EDI) is the term used when one company's computer systems is integrated directly with another company's proprietary computer system. Internet - A worldwide network of computers that allows users access to information and documents from distant sources. - A combination of a worldwide communication system and the world's largest library. Search Engine - A computerized directory to search the WWW - YAHOO -www.yahoo.com - HOTBOT - www.hotbot.com - GOOGLE - www.google.com - DOGPILE - www.dogpile.com Push Technology - Smart agents - Find information - Do the searching for you - Distribute it to desktop Smart Agent - Learns an individual user's preferences - Automatically searches out information - Delivers information to the desktop Cookies - "Magic cookies" - Small computer files - Provides saves onto the computer of someone who visits - Tracks websites and files visited