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Make a list of the key resources and capabilities Publix has. 2. From your experience with other grocery stores, which of these resources and capabilities
Make a list of the key resources and capabilities Publix has. 2. From your experience with other grocery stores, which of these resources and capabilities are unique to Publix? 3. Which of the resources and capabilities would also be difficult or expensive for a competitor to imitate? In other words, which of them is likely to lead to a sustainable competitive advantage? 4. Using stakeholder theory explained in Chapter 1, explain how Publix can earn above average returns in spite of spending so much money on its employees, on customer service, and on giving back to the community. 5. If you were a close competitor of Publix, what would be your competitive strategy? That is, what could you do to be successful even with Publix in your market
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