Question
Manage Your Health, Inc. (MYH) is a Fortune 500 company that provides a variety of healthcare services across the globe. MYH has more than 20,000
Manage Your Health, Inc. (MYH) is a Fortune 500 company that provides a variety of healthcare services across the globe. MYH has more than 20,000 full-time employees and more than 5,000 part-time employees. MYH recently updated its strategic plan; key goals include reducing internal costs, increasing cross-selling of products, and exploiting new Web-based technologies to help employees, customers, and suppliers work together to improve the development and delivery of healthcare products and services. Below is a project the IT department has initiated for supporting these strategic goals:
Recreation and Wellness Intranet Project: Provide an application on the current intranet to help employees improve their health. A recent study found that MYH, Inc. pays 20 percent more than the industry average for employee healthcare premiums, primarily due to the poor health of its employees. You believe that this application will help improve employee health within one year of its rollout so that you can negotiate lower health insurance premiums, providing net savings of at least $30/employee/year for full-time employees over the next four years. This application would include the following capabilities:
- Allow employees to register for company-sponsored recreational programs, such as soccer, softball, bowling, jogging, and walking.
- Allow employees to register for company-sponsored classes and programs to help them manage their weight, reduce stress, stop smoking, and manage other health-related issues.
- Track data on employee involvement in these recreational and health-management programs.
- Offer incentives for people to join the programs and do well in them (e.g., incentives for achieving weight goals, winning sports team competitions, etc.).
Managers at Manage Your Health, Inc. (MYH) selected Tony Prince as the project manager for the Recreation and Wellness Intranet Project. The schedule goal is six months, and the budget is $200,000. Tony has previous project management and systems analysis experience within the company, and he is an avid sports enthusiast. Tony was starting to put the project team together. He knew he would have to develop a survey to solicit input from all employees about the new system and make sure it was user-friendly.
Team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Other people are supporting the project from other departments, including Yusaff from human resources and Cassandra from finance. Assume that these are the only people who can be assigned and charged to work on project activities.
Question 1 - List some of the requirements of this project. Question 2 - write Scope Statement for this project. What are out of scope? Question 3 - Develop a work breakdown structure (WBS) for the project. Break down one of the level 2 items to level 3 or level 4, as appropriate. Question 4 - Identify two milestones? Why are those Milestones? Describe the milestone using SMART criteria. Question 5 - Develop a list of at least three quality standards or requirements related to meeting stakeholder expectations. Question 6 - Name one quality tool you will use as part of the quality management process. Explain the rationale for using the tool. Question 7 - List three risks with this project? What will be some of the preventative and contingent actions you can take to mitigate these risks? Question 8 - Describe how you are going to manage changes to the scope? Question 9 - You are in month two of the project. You are reviewing Earned Value Management report and noticed that Schedule Performance Index (SPI) is 0.75. What will you do? Question 10 - You are in month three of the project. You are reviewing Earned Value Management report and noticed that Cost Performance Index (CPI) is 0.85. What will you do?
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