Management 216- Review Questions (Chps 13-15)

Chapter 13- Organizational Structure

What is the difference between organic and mechanistic organizational cultures?

What are the different organizational structure spans of control and which form fits best in which situation?

What are the pros and cons of centralization?

How can organizations be organized by divisions? When is it most appropriate to use each type of division?

What external factors and what internal factors (contingencies) influence organizational structure?

Chapter 14- Organizational Culture

What elements make up an organizational culture?

What does organizational culture do (function)? How does a strong organizational culture influence organizational performance?

How can a strong organizational culture hurt organizational performance?

What are the problems/liabilities associated with a strong organizational culture? How is an individual typically socialized when they first get a job with an organization?

What are the differences between the 4 strategies used to merge organizational cultures? In what situations would each of the strategies best be used?

Chapter 15- Organizational Change

How do organizations manage change? Describe Lewin's 3-step change model. What are some examples of driving forces and restraining forces?

What is a change agent and what do they do?

What factors influence an employee's ability to change?

Why do people resist change? Why do organizations resist change? How might resistance to change be overcome?

How does the Action Research approach differ from Appreciative Inquiry?